Privacy Policy

AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING respects the privacy of every person who visits its websites. This privacy statement provides notice of the standards and terms under which AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING protects the privacy of information supplied by visitors to sites on the World Wide Web that are owned and operated by AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING including westernservices.com and westerncooling.com. This privacy statement provides notice of our information collection practices and of the ways in which the information AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING collects may be used. This policy may change from time to time, so please check back periodically to review this information.

A. Personally-Identifiable Information

AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING typically receives specific data about its website visitors only when such information is provided voluntarily, such as when visitors request information, purchase or enroll for services, open a customer support ticket, provide resume information for employment opportunities, or send e-mail. Of course, some of these activities require that visitors provide AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING information, such as when visitors make a purchase, use a credit card to pay for services, submit a resume, or request certain types of information. When visitors provide personally-identifiable information to AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING through one of its Websites, the information will be used to fulfill the specific request. In most cases, visitors will be given the opportunity to select whether they do, or do not, want AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING to use this information for additional purposes. Visitors may also request that AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING not use their information by sending an e-mail to privacy@westernservices.com, however, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING reserves the right, in its discretion, to send bulletins and other important information about AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING services. Absent any instructions from visitors, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING may use information provided to inform them about additional services and products offered by the AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING family of companies, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING authorized agents, and other goods and services providers with whom AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING has relationships and whose offerings might be of interest to visitors. AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING will not, however, sell or trade visitors’ personally-identifiable information unless it is authorized or legally required to do so, or in the case of imminent physical harm to the visitor or others. On those AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING sites where visitors may provide AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING with credit card or other ordering information via the web, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING protects and secures this information by employing commercially customary web-based security and encryption protocols, an example of which includes Secure Socket Layer (SSL). On those sites where visitors voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING will treat that portion of the information as non-confidential and nonproprietary and, except as otherwise expressed in this privacy statement, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING assumes no obligation to protect such information from disclosure.

B. Non Personally-Identifiable (Generic) Information

In general, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING gathers some generic information automatically. Generic information does not reveal the identity of the visitor. It usually includes information about the Internet address assigned to your computer, the number and frequency of visits, and the AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING sites visited. AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING gathers this information for the limited purpose of determining customer service and website needs. AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING accomplishes this by using certain technologies, including "cookies" (a technology that can be used to provide the visitor with tailored information about AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING services). AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING does not combine information collected in this way with any personally-identifiable information. Visitors can set their browser to notify them when they receive a cookie and they can refuse it.

C. Communications

Email communications: You can opt-out of receiving certain email communications from AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING at any time. To do so, follow the unsubscribe link in the footer of the email or send an e-mail to privacy@westernservices.com.

Voice calls, texts and SMS messages: You may have the opportunity to receive occasional voice, text and SMS messages from AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING. These are updates on our services, or about services that we think may be of interest to you. Frequency will vary. By providing your phone number and opting in to receive text messages, you expressly consent to receive these communications. This includes automated text messages to the phone number that you provide. Consent to receiving text messages is not required to receive services from AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING. Message and data rates may apply, and your carrier's rates will apply. You may opt out of text and SMS messages by replying STOP or ask for more information by replying HELP. After opting out, you will receive a confirmation message, and we will cease sending text and SMS messages to your number. As we are in the United States, international rates may apply depending on your location. We may disclose your mobile phone number to service providers with whom we contract to send you automated text messages. Mobile opt-in data will not be shared to third parties for their own marketing purposes.

D. Exceptions and Limitations

Notwithstanding the foregoing and in compliance with applicable laws, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING) or purported unlawful activities of any user of the Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING may be required to disclose personally identifiable information. In addition, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING; or (iii) to protect the rights or property of AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING or others. In connection with the potential sale or transfer of any of its interest in westernservices.com and westerncooling.com and other sites owned by the company, AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING reserves the right to sell or transfer visitor information (including , but not limited to, name, address information, and other information visitors provide to AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING) to a third party that (i) concentrates its business in energy efficiency products or services; (ii) agrees to be AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING's successor in interest with regard to the maintenance and protection of information collected and maintained by AE3V, LLC DBA WESTERN SERVICES AND WESTERN COOLING; and (iii) agrees to the obligations of this policy statement.